FAQ

Q1: Are your products 100% pure? Ans: Yes! All our products, including honey and desi panjeeri, are 100% pure, natural, and completely free from any adulteration.

Q2: Do you use any chemicals or preservatives? Ans: Absolutely not. We take pride in offering products that are entirely free from harmful chemicals, artificial flavors, and preservatives.

Q3: How can I place an order? Ans: You can easily place an order through our Shopify store by adding your desired items to the cart and providing your shipping information at checkout.

Q4: How long does delivery take? Ans: Standard delivery across Pakistan typically takes between 3 to 5 business days after order confirmation.

Q5: Is Cash on Delivery (COD) available? Ans: Yes, we offer Cash on Delivery so you can pay safely and conveniently when your order arrives at your doorstep.

Q6: Can diabetic patients use your products? Ans: Pure honey can be used in moderation, but diabetic patients should consult their doctor before regular use. Our desi panjeeri contains natural sweeteners like jaggery/sugar, so medical advice is recommended.

Q7: How should I store the desi panjeeri to keep it fresh? Ans: Store the desi panjeeri in a clean, airtight container in a cool, dry place. It will easily stay fresh and flavorful for several months.

Q8: Do you accept bulk or wholesale orders? Ans: Yes, we accept bulk orders for events, gifting, or corporate needs. Feel free to reach out to us directly for bulk inquiries.

Q9: What is your policy if I receive a damaged or leaking product? Ans: If you receive a damaged or leaking item, please contact us within 24 hours of delivery with photos, and we will happily arrange a replacement or refund.

Q10: How can I contact your customer support? Ans: You can reach out to our customer support team anytime via the WhatsApp number, email, or social media links provided on our store website.